Shipping & Returns Policy
Fast & Discreet Shipping
At Sprinklez USA, we take shipping seriously. Every order is packed in plain, discreet packaging to ensure your privacy. No product names or branding appear on the outside.
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Processing Time: Orders are processed within 24–48 hours.
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Delivery Time: Standard delivery takes 3–7 business days depending on your location.
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Tracking: Once shipped, you’ll receive a tracking number by email.
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Worldwide Shipping: We deliver to most countries. Some restrictions may apply based on local regulations.
Shipping Options
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Standard Shipping – Reliable and affordable delivery.
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Express Shipping – Faster delivery for urgent orders.
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Wholesale Orders – Priority shipping available for bulk purchases.
Returns & Refunds
We want every customer to be satisfied with their order. If you encounter an issue, here’s how we handle returns:
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Eligibility: Returns are accepted for unopened and unused items within 14 days of delivery.
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Process: Contact our support team to receive a return authorization before sending any product back.
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Refunds: Once we receive and inspect the return, a refund will be issued to your original payment method.
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Exclusions: Due to the nature of our products, opened or used items cannot be returned for health and safety reasons.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 48 hours of delivery. We will quickly resolve the issue by offering:
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A replacement product
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Or a full refund (including shipping costs)
Contact for Support
For any questions about shipping, tracking, or returns, our team is here to help.
👉 Contact Us to speak with customer support.